All clients must register before using our Daycare/Hiking/Walking/Boarding services at The Pet Shop Boys. Once you have filled out our online Registration Form and submitted your information, we will follow-up with your veterinarian to confirm that your dog is up to date with his/her vaccinations. Bordatella, Distemper (tieter test), and a flea program is required. Your pooch will need a valid city dog license as well. If you do not have a city licence please contact your municipality for details.
Once all of your information is confirmed, we will contact you to schedule a 1 hour assessment for your dog. Assessments take place on Saturdays by appointment only and we ask for a $10 cash donation that we 100% give to local dog rescues for this assessment.
The assessment starts off at our boutique where you will leave your dog with us for 1 hour introduction to our private daycare. This gives us a great opportunity to really get to know your dog and make sure that he/she feels comfortable and safe with us. The assessment consists of Approach, Handling, Equipment. Resource Guarding Test, Group Walking, Crate Training, Alone Time, Potty Accidents, Body Language and Behavioural. Once the assessment is complete, and if both parties feel comfortable, we will activate your online account and you are ready to book our doggy Daycare / Hiking / Walking / Boarding services.
Hours: Monday to Friday 7am – 7pm / Saturday 10am – 6pm
Welcome to The Pet Shop Boys Private Daycare, the Montessori of doggie daycares! As leaders in the pet care industry we uphold the highest standards when caring for your furry loved one. This means that your dog is treated with respect and positive attention by well-trained Daycare Tutors. We have taken tremendous time and attention to create a fun and structured environment where your dog’s wellbeing is our top priority.
While in our care, your dog will enjoy a balanced day of structured fun and exercise with their friends as well as one-on-one mental stimulation with our Daycare Tutors. Our tutors are the heart of our Private Daycare and will be with your dog at every moment of the day. Your dog will always be supervised and we maintain a ratio of at least one tutor per eleven dogs. All of our tutors complete three training certifications; the Dog Trainer Foundations course from the Karen Pryor Academy, the Dog Walking Certification course from the Amber Cottle Canine Training Center (an exclusive course designed specifically for The Pet Shop Boys), and Pet First Aid from Walks N Wags Pet First Aid. Many of our tutors also have previous experience in veterinary clinics and rescue kennels. Comprehensive training and a solid understanding of dog behaviour truly elevates the quality of service that our tutors provide and sets us far above other pet care establishments.
At specific times throughout the day, your dog will enjoy three thirty-minute neighbourhood walks with up to five of his or her best friends (plus frequent puppy pee breaks for the little ones). Maintaining a consistent routine enables your dog to predict his or her Play-Pee-Rest schedule while keeping attention focused on our Daycare Tutors. Puppies and senior dogs may also have set meal and nap times. For puppies, we also find this especially helpful in assisting with crate training and impulse control training while in daycare and with you at home.
In addition to all the group fun, neighbourhood walks, and essential cuddle time, our tutors put their formal training into action with Pet Projects. Dogs love to be rewarded and that’s why we introduced Pet Projects into our daycare routine. Everyday our tutors set aside quality time to work one on one with dogs, teaching them new tricks or brushing up on the basics. This is an ongoing training relationship with so many benefits! Not only will your dog love all the attention, it creates a respectful bond between dog and tutor and establishes healthy leadership. Plus, you’ll love all the cute videos posted in our monthly newsletter.
We know firsthand that training a dog can be difficult, especially for puppies and new rescue dogs, so we have created a Buddy Program to help maintain your training routines in daycare. Our daycare tutors will work with your trainer to ensure that your dog is consistently being set up for success.
To top everything off, we also established a Hug Program. This program allows us recognize our staff for going above and beyond expectations. From training assistance to advice on general health, recognizing patterns, and extra love, we never want to take their love and dedication for dogs for granted. Recognizing their hard work means that our staff are respected and encouraged to continue to provide exceptional service to you and exceptional care for your dog.
Over the past six years we’ve listened to our customers, staff, and experts in the industry to create the best possible environment for your dog. From investing in education to Pet Projects, the Buddy Program, Game Time and our Hug Program, we have whole-heartedly dedicated ourselves to creating a space that fosters the best positive experiences possible for your dog.
Please check out our BLOG with weekly updates of videos, pictures and diary entries of a “Dog’s Day in Daycare” and see what they are up to! Once you have registered, use our online Private Daycare calendar and book today.
Hours (1 hour hike) Monday to Friday: 9:30am – 10:30am or 1:30pm – 2:30pm
Note: Add approximately 1 to 1.5 hours before and after each hike for pick-up and drop-off time to accommodate traffic and weather conditions.
Adventure Beach Runs at the Pet Shop Boys are safe and exciting doggie adventures hosted at MacDonald Beach.
This run is great for high endurance dogs that need that extra rush of exercise to burn off excess energy so that they are nice and calm by the time you get home from work. This is a great opportunity for your pooch to explore his/her natural animal instincts while socializing with five other friendly dogs. This run is off leash and supervised throughout the nature trails. Rain or shine, we go for it! During a hot summer’s day we make our way to Spanish Banks for a refreshing dip into the ocean and playtime while the tide is out.
All of our adventure beach run hikers are fully trained, insured, and licensed with the city of metro Vancouver. We escort your dog in our dog-friendly and well-ventilated truck where all dogs are tethered securely inside for a safe ride to and from the park. At the end of each walk your dog will be towel dried and quickly cleaned off before entering your home.
Please make sure your home is in our pick-up/drop off ZONE for this Adventure Beach Run Service.
Use our online Adventure Beach Run calendar and book today.
Drop off & Pick up Times: Monday to Friday 7am – 4pm / Saturday 10am – 5pm / Sunday 4pm only
Home Boarding at The Pet Shop Boys is the best sleepover party a dog can have. After a fun-filled day of daycare, your dog will be chauffeured to one of our homes where he/she will enjoy relaxing on a pillow by the fireside with his/her best friends. We take great care to make sure that the staff member caring for your dog is the best match with your dog’s personality. All employees go through a thorough home inspection to make sure that all of our homes are doggie proof and safe for all dogs, big and small. Your furry friend will have full range of our homes and will be treated like one of the family! Unless requested, we do not use crates or kennels.
We understand that just like people, some dogs need a little bit of extra TLC. We are gentle and attentive with all special requests and we are experienced with administering medicine and special feeding instructions at your request.
Home Boarding with The Pet Shop Boys offers you peace of mind knowing that your four-legged best friend will be well taken care of while you are away on business or holiday. Your dog will feel safe, secure, loved and anxiety-free in our loving homes filled with fluffy dog beds, blankies and toys. It’s a real live doggie sleep over party!
Use our online Home Boarding calendar and book today.
Pick up & Drop off services: Monday to Friday 8:00am – 5:00pm
For those of us who have very busy lives, we offer great pick-up and drop-off services for our daycare, home boarding & grooming customers. Use our online Chauffeur calendar and book today.
Please make sure your home is in our pick-up/drop-off ZONE for this Chauffeur service.